LONE STAR GENERAL SERVICES LTD
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Privacy Policy
This Privacy Policy explains how LONE STAR GENERAL SERVICES LTD. collects, uses, and protects your personal data.
1. Information We Collect
When you interact with us (via website, phone, or in-person), we may collect:
• Your name and contact details
• Payment and billing information
• Service usage or inquiry data
• Delivery or shipping addresses
2. Purpose of Data Collection
We use your data to:
• Provide products and services
• Process payments and deliveries
• Improve customer experience
• Send promotional offers (if subscribed)
3. Data Protection
We implement reasonable security measures to protect your personal information. Your data will not be sold, rented, or shared with third parties without your consent, except as required by law.
4. Your Rights
You can request access, update, or deletion of your personal information at any time by contacting us.
Refund and Return policy
We value your satisfaction and aim to resolve issues promptly. Please review our general refund and return policy below.
1. Returns
Returns are accepted under the following conditions:
• The item received is damaged, defective, or significantly different from what was ordered.
• Returns must be initiated within 7 days of receiving the product.
2. Refunds
Refunds will be issued:
• After we receive and inspect the returned item
• In cases where a service was not delivered as agreed
Refunds will be processed via the original payment method within 5–10 business days.
3. Non-Refundable Items
• Digital goods or services already delivered
• Customized orders
• Items returned after the 7-day window
4. Exchange Policy
Where possible, we will offer an exchange instead of a refund, especially for physical goods.
To request a return or refund, contact:
📧 lonestargeneralservice@gmail.com
📞 08165072514 / 07037005355